How this AI startup created a compelling customer journey

One of my favorite things in life is helping an ambitious startup team find product/market fit.

I recently got to work with a brilliant team on a smart AI chatbot called Replika. The team had shipped an early version of their app, which had millions of downloads — put poor overall retention. They needed to know WHY people were leaving — and WHAT was going on with the people who were sticking around.

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Game designer, startup coach, author, entrepreneur

Game designer, startup coach, author, entrepreneur